Ask a Navigator
Have a healthcare question you wish someone would just explain in plain English? If healthcare has you confused, annoyed, or worried you’re about to get ripped off—ask us.
This is a public Q&A: we choose questions, answer them on social media, and teach people how to navigate smarter. We will not use your name or personal information.
Keep your question simple, general (no personally identifiable information), and focused on decisions—what to ask, what to avoid, and what to do next.
Do NOT submit:
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Anything urgent or life-threatening
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Private medical info or documents
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“Tell me what to do medically” / diagnosis requests
By submitting a question, you understand that this is educational and not medical advice. You also understand that you are not to submit any personally identifiable information in your question.
Appropriate Questions - For Patients
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How do I know if there are any errors in my medical bill?
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What type of insurance should I get?
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Should I get a second opinion?
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I have a surgery I need to get done? How do I pick where to get it done?
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My medications are really expensive. Are there any cheaper alternatives out there?
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Can you help me understand my insurance plan?
Appropriate Questions - For Health Plan Leaders (HR + Finance)
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What are some of the best ways to reduce healthcare costs?
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How can I reduce our Rx spend?
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How can I reduce our medical spend?
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What are your thoughts on the different plan funding types?